WARRANTY

Cobra Ebike – WARRANTY

Cobra Bikes warrants that all new Electric Bicycles and main components therein sold by an authorized Cobra Bikes retailer are warranted to the original retail purchaser against manufacturing defects in materials and/or workmanship from the date of original retail purchase.

This warranty pertains to any of the essential electric bicycle components that are found defective provided that the product was used in a standard and controlled manner, and that it was maintained according to the manufacturer’s instructions manual. Essential components include the bicycle frame, electric motor, battery, display console, battery charger and controller.

If a defective part is found during the warranty period and the customer notifies us immediately, the seller will repair or replace the part based on its sole discretion. This warranty will be void if any third party aside from an authorized dealer or service centre performs any repair or change.

It is expressly agreed that this warranty applies only to the cost of repair or replacement of the product and its accessories and the seller is not liable for any financial loss and / or prevention of profit and / or any consequential loss that may be caused by use of the product. Cobra E-Bikes is not responsible for any liability that may occur as a result of the product and / or its user due to the usage of the product and that the customer alone is solely responsible for third party insurance and / or other insurance as required by the nature of the particular product. The seller is not responsible for any possible damage including bodily harm and damage to property. The warranty does not apply if any part of the product is damaged as a result of negligence, an accident, or inadequate maintenance.

This warranty does not apply to wear and tear, tires, spokes, brakes, rims, and other mechanical components of the bicycle.

Basic warranty includes:

Frame 3 Year Warranty.

Engine: 2 Year warranty.

Screen & Controller: 2Year warranty.

Battery 16 Months Warranty.

The Battery Warranty does NOT cover:

  • A flat battery
  • Normal wear and tear
  • Physical Damage
  • Undercharging (sulphation)
  • Incorrect Application
  • Negligence (before or during use)
  • Over-charging
  • Modifications to the battery